Unfair spring promo!

I wrote the following letter to Stardoll this morning. I have spent a lot of stardollars since the start of the spring promotion and have not gotten the interior. In the meantime, I have gone to the page of some of the "winners" and have not seen a spring interior yet. Does anyone have one showing in her suite? Please post in my comments if you do.

And please visit my personal stardoll blog at valleyofthestardolls.blogspot.com

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Hey,

The unfairness of your new spring promo makes it not a lot of fun. I like getting free stuff. But I do not like not getting the free stuff I really want. I would like the spring interior. Your promo page says I have a chance to get it.

But that seems to be a lie.

I think the game is rigged. Most of the interior winners are not even superstars, all seem to be under 18. I have yet to see an interior actually in a suite of any of my friends, or anyone else I have visited.

I didn't even get the pink ruffle dress though I keep getting shoes and tshirts. I had to buy the pink ruffle dress in the bazaar. There is no way to buy an interior in the bazaar. It has to be "won."

I have sent an image showing you what I have gotten. It is pretty obvious I am a good customer.

If there were any fairness to this promo, I would have an interior by now. But I do not. That makes me unhappy. And resentful.

I would think that having a promotion to encourage spending would be designed to make your best customers happy. There is something wrong with this picture.

The impression your ad gave at first made it seem like after a person spent a certain amount of stardollars they would get an interior. But that is not true.

Please fix this. I would like the spring interior. Of course I have no power to do anything about if I don't get one. But I will continue to feel resentment. And that is not a good thing.

Thanks,

Maddy

PS I'm sure there are lots of other stardolls who feel the same way I do, but have not taken the time to write about it. What is wrong with your company that you do not seem to care about the people who spend the most on your site? Make us unhappy enough and we will leave. And all you will have left are the freeloaders and scammers. You would make less money, and probably go out of business. It is good business sense to be most generous to your paying customers. So please get your heads out of the sand.